Behind the Sites




      Home

      FAQ

      Pictures       Video

      Join

      Members










Friday, September 09, 2005

First, take care of the paying customers

We've moved 4 sets of pictures over so far, with many more on the way. They are being put into the members section first (which is still wide open and free to all), then once those are in we'll get the non-members gallery set up and looking proper.

If you've ever joined another paysite, and I know you have, you might have noticed that the content for members sometimes would take a back seat to updates that were available for the rest of the world. Ever wonder why? For most site operators it's more important to bring in new customers than it is to retain existing ones, so it's logical that the "tour" would be kept as fresh as possible.

We've always done things the opposite of that, members always see new content first, always. There's a couple of reasons for this. The obvious one is standard business school stuff, the customer is king. A king wouldn't accept being second in line for something, so why should a paying customer?

The less obvious reason has to do with the fantasy that's built around an amateur site. For the surfer, this girl is really doing her own website, either totally on her own or with the help of a friend. Of course she'd be more interested in updating content for her users, they're the ones she interacts with and who are paying her bills! So in addition to being good customer service, it's also good to do it this way to keep the fantasy alive.

0 Comments:

Post a Comment

<< Home